Data Sharing Agreement
1. Scope of Data Shared
This agreement covers the following categories of data shared between Shelter Partners and WaitingTheLongest.com ("WTL"):
- Dog Profiles: Name, breed, age, size, weight, sex, color, medical status, temperament, special needs, adoption fee, photos, videos, and descriptions.
- Shelter Information: Organization name, address, phone, email, website, hours of operation, and type classification.
- Contact Information: Names, titles, email addresses, and phone numbers of shelter staff designated as points of contact.
- Status Data: Availability status, intake dates, euthanasia dates, adoption dates, and urgency classifications.
- Integration Data: API keys (hashed), webhook endpoints, and usage logs.
2. Permitted Uses
WTL may use shared data for the following purposes:
- Public Display: Displaying dog profiles and shelter information on the WTL website to facilitate adoptions.
- Search Indexing: Making listings discoverable through on-site search and external search engines.
- Social Media Promotion: Featuring dogs and shelters on WTL's social media accounts to increase adoption visibility.
- Aggregate Analytics: Generating anonymized, aggregate statistics about shelter dog populations, wait times, and adoption trends.
- API Distribution: Making listings available through WTL's API to approved partners and integrators.
- Platform Improvement: Analyzing usage patterns to improve the Platform's features and user experience.
3. Prohibited Uses
WTL will NOT:
- Sell raw shelter data or contact information to third parties.
- Share shelter staff personal contact information with commercial marketers, advertisers, or data brokers.
- Use shelter data to build competing products or services without consent.
- Share individual shelter performance data with other shelters without consent.
- Use shelter logos or branding in paid advertising without express permission.
4. Data Retention
- Active Listings: Retained and displayed for as long as the dog is marked available or the shelter partnership is active.
- Removed/Adopted Listings: Archived for 1 year for historical analytics and "Happy Tails" features, then permanently deleted.
- Shelter Profile Data: Retained for the duration of the partnership plus 90 days post-termination.
- Communication Logs: Retained for 2 years for dispute resolution and service improvement purposes.
- API Usage Logs: Retained for 90 days for security and debugging, then aggregated and anonymized.
- Full Deletion: Upon written request, all shelter data will be permanently deleted within 30 days. This action is irreversible.
5. Security Measures
WTL implements the following security measures to protect shared data:
- Encryption in Transit: All data transmitted between shelters and the Platform uses TLS 1.2 or higher encryption.
- Encryption at Rest: All data stored in our database (Supabase/PostgreSQL) is encrypted at rest using AES-256.
- Access Controls: Database access is restricted to authorized systems and personnel. Row-Level Security (RLS) policies enforce data isolation.
- API Key Security: API keys are stored as SHA-256 hashes. Raw keys are never stored and cannot be retrieved after initial generation.
- Webhook Signing: All webhook deliveries are signed with HMAC-SHA256 to ensure integrity and authenticity.
- Regular Audits: We conduct regular security reviews and maintain audit logs of data access.
6. Breach Notification
In the event of a data breach that affects shelter partner data, WTL will:
- Notify affected Shelter Partners within 72 hours of discovering the breach.
- Provide details of the breach, including what data was affected and what remediation steps are being taken.
- Cooperate fully with any investigations and implement measures to prevent future breaches.
- Notify relevant regulatory authorities as required by applicable law.
7. Data Subject Rights
WTL supports data subject rights in compliance with applicable privacy laws:
- Right to Access: Shelter Partners may request a complete export of all their data at any time.
- Right to Correction: Inaccurate data will be corrected upon notification.
- Right to Deletion: Data will be permanently deleted within 30 days of written request.
- Right to Portability: Data exports are provided in machine-readable formats (JSON, CSV).
- Annual Report: An annual data processing report is available upon request, detailing what data is held and how it is used.
8. Cross-Border Transfers
All data is processed and stored in the United States (specifically, the Supabase East US — North Virginia region). No personal data is transferred internationally without prior written consent from the Shelter Partner.
9. Sub-Processors
WTL uses the following sub-processors to provide its services:
- Supabase — Database hosting and authentication (Privacy Policy)
- Vercel — Website hosting and serverless functions (Privacy Policy)
- SendGrid (Twilio) — Email delivery (Privacy Policy)
WTL will notify Shelter Partners of any material changes to sub-processors with at least 30 days notice.
10. Contact
For questions about this Data Sharing Agreement, data requests, or breach notifications: privacy@waitingthelongest.com
See also: Terms of Service | Privacy Policy | API Usage Agreement